Frequently Asked Questions

Q: How does an online consultation work?
A: Online consultations are a new concept in health care that utilize the Internet to improve patient access to physician care. The patient does not receive a traditional physical exam by the physician, but rather completes an online questionnaire and communicates with the physician using a secure online communication tool. Although online consultations will never take the place of traditional medicine, they do provide a means for patients to receive treatment for a limited number of conditions that, in certain circumstances, may not require a physical exam.

In developing this new Internet medium for the delivery of health care services, the pharmacy is committed to meeting and exceeding current regulations. The online pharmacy only fills prescriptions from credentialed, certified physicians that are licensed in the U.S. They are licensed in all states in which they dispense medication, and they employ highly qualified pharmacists to provide you with the highest standards of pharmaceutical care. All medication is obtained from a legitimate pharmaceutical wholesaler or the manufacturer, so you can be sure you are receiving the same quality medication you would receive at your neighborhood drug store.



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Q: What happens once I submit my order?
A: A US licensed physician will review the information you have submitted and either approve or decline your request.

If approved, the physician will write the prescription and send it to the pharmacy where it will be filled and shipped to you via FedEx priority overnight. Your prescription will include information explaining the usage, dose, and precautionary information for your medication. You will also receive contact information for the pharmacist in case you have any questions after you receive your medication.



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Q: What are your privacy & security policies of the pharmacy?
A: The pharmacy is dedicated to patient privacy and security. All information furnished is legally protected under doctor-patient privilege laws.

The ordering system uses the latest in Secure Encryption Technology. All personal and credit card information is submitted with the highest level of security and precautions. The system also has safeguards in place to protect against credit card fraud. Individuals attempting the fraudulent use of a credit card will be reported.



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Q: What prescription medications does the pharmacy dispense?
A:Please view the column to your left to see the prescription items that the pharmacy sells. They only fill prescriptions from online consultations, therefore they carry a very limited number of medications.



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Q: What are the shipping rates and policies?
A: Once your order is approved, it will be forwarded to the pharmacy for fulfillment. Once the pharmacy has received your prescription, it usually takes one to two days to fill and ship your medication.



The pharmacy does not ship to P.O. BOXES.


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Q: Where does the pharmacy deliver?
A: They deliver prescriptions to all U.S. States with the exception of Missouri and Nevada.



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Q: What is the cancellation policy?
A: You may cancel your order before the physician approves it. If the order has not yet been approved by the physician, they will cancel your order. You cannot cancel an order once the physician has approved it.

No refunds or exchanges of prescription medications due to Federal Law.